Frequently Asked Questions

Beginning therapy often brings important questions, and that is completely natural.

Whether you are just beginning to consider therapy or feel ready to start, it is natural to have questions along the way. No matter where you are in the process, your questions are welcome — without pressure or expectation.

This page is designed to provide clear answers to common questions about our services, location, fees, and what you can expect as a client. If you do not see the information you are looking for, please reach out by phone or email. We are always glad to discuss your concerns, explain the process, and help you determine the next step that feels right for you.

  • Therapy can be helpful for anyone who feels overwhelmed, stuck, or simply wants support navigating life. You do not need to be in crisis to benefit. Many people come to therapy for anxiety, stress, relationship concerns, life transitions, trauma, grief, or personal growth.

  • The first session usually focuses on getting to know you. Your therapist will ask about:

    o   What brings you to therapy

    o   Current challenges

    o   Personal history

    o   Goals for therapy

    o   It is also a chance for you to ask questions

  • Yes. Therapy is confidential, what you say in session, stays in session. However, there are a few legal exceptions, such as if someone is in danger of harming themselves or others, or in cases of abuse or neglect.

  • The length of therapy varies depending on your goals. Some people come for a few sessions to address a specific issue, while others attend longer-term therapy for deeper work or ongoing support.

    Sessions can be weekly, every 2 weeks, or monthly

    Every session is approximately 1 hour long.

  • Some therapy focuses on current challenges and coping skills, while other approaches explore past experiences that may still affect you. Your therapist will work at a pace that feels comfortable. These sessions are for you so each session is tailored to what you want to get out of therapy overall.

  • Yes, I offer telehealth.

    Telehealth is proven to be effective for many concerns and offers a way to be more flexible in scheduling.

    I do not offer telehealth for EMDR sessions.

    Be sure to check with insurance companies about if they will allow telehealth. Some policies will require other steps to cover telehealth

  • Call to schedule a consultation or intake appointment. You will get an email to fill out paperwork on your own client portal to complete prior to first session so there is no time wasted on paperwork in the initial session.

  • Strawn Counseling accepts BCBS and United Healthcare.

    Each session is billed for $150/session. Each insurance policy is different and while I can estimate a cost, it is better to contact your own insurance customer support that will tell you how much each session will be down to the penny.

  • Generally ages 16 and up.

  • Strawn Counseling is not a crisis center and does not provide emergency or same-day mental health services. If you are experiencing active suicidal thoughts, are in immediate distress, or feel that you may harm yourself or someone else, please call 911 or go to your nearest emergency room.

    You may also contact the 988 Suicide & Crisis Lifeline by dialing 988. This free and confidential service is available 24/7 and provides immediate support.

    Because sessions are typically scheduled a week or more in advance, we are not able to accommodate urgent or “right now” therapy requests. A cancellation list is maintained and appointments are offered as openings become available; however, availability cannot be guaranteed.

    If you are unsure whether your situation is urgent, please err on the side of caution and contact 988 or emergency services for immediate support.